Automated Referral Solutions
Is an innovative, high-tech, automated, cost-effective
approach to optimizing a company's interaction with
all past, current and new customers.
One important aspect of our ARS approach is that our
automated system compiles data from your database
of previous customers and a range of different communication
and more recently, social media.
ARS builds and manages customer relationships through observation and direct communication.
Customer satisfaction has important implications for the economic performance of firms because it has the ability to increase customer loyalty, advocacy, and reduce customer complaints along with the likelihood of customer defection.
But most importantly, it provides for more consistent and better qualified referrals.
Once our ARS representative meets with you and provides greater details, understands your needs, uploads and segments your data we will create a month by month customer content schedule.
From there, ARS takes over, you can tend to your business and leave the referrals to us.
Firms can make and improve products and services through the information from tracking customer behavior to customer tastes, needs and wants.
ARS contributes to a competitive advantage by improving your firm's ability to collect customer information and customize products and services according to customer needs.